MyRA Privacy Policy

MyRA is a product created and managed by Empirika Ltd. This privacy policy outlines how Empirika Ltd uses the personal data we collect from you when you use our website. This privacy policy follows the EU GDPR template.

What data do we collect?

Empirika Ltd collects the following data:

  • Personal identification information (Name, email address, job title).

How do we collect your data?

You directly provide Empirika Ltd with most of the data we collect. We collect and process data when you:

  1. Register online or place an order for any of our products or services.

  2. Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  3. Use or view our website via your browser's cookies.

Empirika Ltd may also receive your data indirectly from the following sources:

  • Twitter

  • LinkedIn

  • Email

How will we use your data?

Empirika Ltd collects your data so that we can:

  1. Process your order, manage your account, and provide you with customer support.

  2. Email you with special offers on other products and services we think you might like.

We utilize your data in handling your purchases and may use information from credit reference agencies to prevent fraudulent purchases.

How do we store your data? 

Empirika Ltd securely stores your data at cloud databases, ensuring it is protected from unauthorized access, alteration, or destruction. We will retain your personal data for three years after it is collected. After this period, or upon your request, we will initiate an automated process to delete your data.

Children

Empirika Ltd does not knowingly collect, use, or disclose information from or about children under 18 years old without the prior consent of their parent or guardian or approval by an ethics committee.

Marketing 

Empirika Ltd would like to send you information about products and services that we think you might like. If you have agreed to receive marketing, you may opt out at any time. You have the right at any time to stop Empirika Ltd from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email us at alexandre.bish@empirika.co.uk.

What are your data protection rights? 

Empirika Ltd wants to ensure you are fully aware of all of your data protection rights. You can withdraw consent to data processing at any time. Every user is entitled to the following:

  • The right to access: You can request Empirika Ltd for copies of your personal data. We reserve the right to charge a small fee for this service.

  • The right to rectification: You have the right to request that Empirika Ltd correct any information you believe is inaccurate or incomplete.

  • The right to erasure: You can request that Empirika Ltd erase your personal data, under certain conditions.

  • The right to restrict processing: You can ask that we restrict the processing of your data, under certain conditions.

  • The right to object to processing: You have the right to object to Empirika Ltd's processing of your personal data, under certain conditions.

  • The right to data portability: You can request that Empirika Ltd transfer your data to another organization, or directly to you, under certain conditions.

We have one month to respond to any requests and we may need to verify your identity. If you would like to exercise any of these rights, please contact us at our email: alexandre.bish@empirika.co.uk

Cookies 

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may use cookies in the background to improve your experience. For further information, visit allaboutcookies.org.

How do we use cookies? 

Empirika Ltd uses cookies to understand your preferences, saving you time and offering a more personalized website experience. Specifically, we use cookies to:

  1. Keep you signed in.

  2. Understand how you use our website.

Types of cookies we use:

  • Functionality: Empirika Ltd uses these cookies to recognize you on our website and remember your preferences (language, location, etc.).

  • Monitoring site use: These cookies help us understand your browsing behaviour, which assists us in improving our services.

You can set your browser not to accept cookies, and allaboutcookies.org tells you how to remove cookies from your browser. Please note, however, that some of our website features may not function properly without cookies.

Privacy policies of other websites

The MyRA website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Empirika Ltd keeps its privacy policy under regular review and places any updates on this web page. If required, we will ask for your updated consent. This privacy policy was last updated on  July 2024.

How to contact us 

If you have any questions about MyRA's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at alexandre.bish@empirika.co.uk

How to contact the appropriate authority 

Should you wish to report a complaint or if you feel that Empirika Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office (ICO). Visit https://ico.org.uk/global/contact-us/ for more information.