Terms and Conditions for the Use of the MyRA website
Terms and Conditions for the Use of the MyRA website
These Terms and Conditions dictate your use of the MyRA Website accessible at myra.org.uk and myra-ai.co.uk. By accessing and using the MyRA Website, you consent to these Terms and Conditions. If you disagree with any part of these Terms and Conditions, you are prohibited from using the MyRA Website. MyRA is a service created and managed by Empirika Ltd, 20-22 Wenlock Road, London, England, N1 7GU, company number 14550315.
Right to Make Changes to the Agreement
Empirika Ltd reserves the exclusive right to revise these Terms and Conditions as necessary. Regular review of these terms is the responsibility of the users to ensure compliance and awareness of any changes.
User Restrictions
The following explicit restrictions apply to all users of this website:
Users are prohibited from publishing, selling, or commercializing any content from this website on other media platforms without explicit consent from Empirika Ltd. However, users are free to share links directing to this website on social media platforms.
Any use of the MyRA Website that could be perceived as damaging or that impairs accessibility and usability of the website for other users is strictly prohibited.
Users are prohibited from using any automated means to access or copy this site or bypass our norobot exclusions.
Users are prohibited from using this website in order to harass, abuse, or harm another person.
Users are prohibited from using the website in a manner inconsistent with any applicable laws, regulations, or court orders. This includes uploading illegal content, such as includes child sexual abuse material, or that violates any applicable law concerning child pornography or otherwise intended to protect children; exploits people under the age of 18 in a sexual or violent manner; promotes, facilitates, or assists anyone in promoting and facilitating acts of terrorism.
You warrant that you are the creator and owner of all uploaded content, or you have the necessary licenses, rights, consents, releases, and/or permissions to authorize us to process the content.
You warrant that all uploaded content does not and will not infringe proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party; and you have the verifiable consent, release, and/or permission of each and every identifiable individual person to the processing of the relevant content.
Users are prohibited from uploading content about anyone under 18 years old without the prior consent of their parent or guardian or approval by an ethics committee.
When MyRA processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
Subscription Terms
1. Subscription Plans
MyRA offers multiple subscription options, including free and paid tiers, each providing varying levels of access to MyRA’s features and benefits.
Details of the specific features available within each tier can be found on our website or within your account settings.
2. Billing and Payments
Subscriptions are billed either monthly or annually, depending on the user’s selected plan.
Payments are processed securely via Stripe in accordance with their Privacy and Terms.
Users are responsible for ensuring their payment details remain up to date.
3. Automatic Renewal
All subscriptions automatically renew at the end of each billing cycle (monthly or annually) unless cancelled before the renewal date. Users can find the renewal date on the ‘Account’ page in the MyRA app.
Users can disable auto-renewal by cancelling their subscription via their account settings.
4. Cancellation and Refunds
Users may cancel their subscription at any time.
After cancellation, users retain access to paid features until the end of their current billing period.
Refunds are not provided for unused subscription periods.
5. Changes to Subscription Plans and Terms
MyRA reserves the right to modify subscription pricing, features, or these terms and conditions at any time.
Users will be informed of any significant changes via email or in-app notifications.
Changes will take effect after a notice period of 30 days, unless otherwise specified.
Continued use of MyRA after the effective date will constitute acceptance of the updated terms.
If users do not agree with the changes, they have the right to cancel their subscription before the changes take effect, retaining access to paid features until the end of the current billing period.
6. Account Usage and Fair Use Policy
Paid benefits will be frozen if payment fails, but users will retain access to the free tier.
Account sharing is strictly prohibited. If we detect account sharing or violations of our fair usage policy, we reserve the right to terminate the subscription without refund.
7. Service Availability and Limitation of Liability
While we strive to maintain uninterrupted access to MyRA, we cannot guarantee continuous availability.
In the event of service discontinuation, company insolvency, or circumstances beyond our control, MyRA reserves the right to terminate subscriptions without refund for any remaining billing periods.
By subscribing to MyRA, users acknowledge and accept this risk.
8. Privacy Policy
Your privacy is important to us. By subscribing to MyRA, you agree to the collection, use, and storage of your personal data in accordance with our Privacy Policy. This includes information related to your account details, payment information, and usage patterns to enhance our services and provide customer support.
Our Privacy Policy outlines:
What data we collect and how it is used.
How we protect your information.
Your rights regarding data access, correction, and deletion.
How we handle third-party data sharing.
We encourage you to review the full Privacy Policy here to understand how we safeguard your personal information. By continuing to use our services, you acknowledge and accept the terms outlined in our Privacy Policy.
9. Contact and Support
For any questions or issues regarding subscriptions, please contact us at hello@myraresearch.com.
Copyright and Intellectual Property
Unless specifically indicated, Empirika Ltd owns all rights, including intellectual property rights, and interests in and to all logos, company names, domain names, source code, and content featured on this website.
Governing Law
These Terms and Conditions and the use of the MyRA Website are governed by and construed in accordance with the laws of the United Kingdom, under which jurisdiction Empirika Ltd operates this website. We may be required to disclose personal information to public authorities for legal reasons.
Warranty Disclaimer
All content and functionalities on the MyRA Website are provided "as is" without warranty of any kind. Empirika Ltd and its Directors make no representations or guarantees, expressed or implied, regarding the accuracy, reliability, or completeness of the content on the MyRA Website. None of the content or information presented is intended as professional advice to users.
Limitation of Liability
To the maximum extent permitted by law, Empirika Ltd, its Directors, employees, and affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from or related to:
Your use or inability to use the MyRA platform, including the app and website.
Any errors, interruptions, or inaccuracies in the service.
Unauthorised access to or alteration of your data.
The content, policies, or practices of third-party websites linked through MyRA.
Any viruses or other harmful components encountered when engaging with third-party sites.
Users interact with third-party websites at their own risk and are responsible for taking appropriate protective measures. Empirika Ltd accepts no liability for any damage or harm resulting from such interactions.
Nothing in this clause shall limit or exclude liability for fraud, gross negligence, or any other liability that cannot be excluded or limited by law.
Severability
If any provision of the Terms is held invalid or unenforceable for any reason, the remainder of the Terms will continue in full force and effect and such provision shall be ineffective only to the extent of such invalidity or unenforceability.
Breach of Terms
We will generally warn users who breach these terms. If a breach is serious or repeated, we have the right to suspend or terminate your access to and use of this website and, if applicable, disable your account. We may also notify the police or other authorities or take legal action when we believe that there is a genuine risk to an individual or public safety.
Last Updated
These Terms and Conditions were last revised on 14 March 2025.